Shipping Policy
Thank you for shopping at [Your Company Name]! We want to make sure your experience is as smooth as possible, so please take a moment to review our shipping policy.
Shipping Methods and Rates
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Guaranteed delivery within 2-3 business days.
- International Shipping: Delivery times may vary depending on the destination.
Shipping rates are calculated at checkout based on the weight of your order and the destination address.
Order Processing Time
All orders are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Tracking Information
Once your order has been shipped, you will receive an email with the tracking information. Please allow 24 hours for the tracking information to become available.
Shipping Restrictions
We currently only ship to addresses within [List of countries or regions you ship to]. We do not ship to P.O. boxes.
Customs and Duties
For international orders, the recipient is responsible for any customs duties, taxes, or fees that may be incurred. Customs policies vary widely from country to country; please contact your local customs office for more information.
Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Returns Due to Shipping Issues
If your order is returned to us due to an incorrect address provided by you, refusal to pay customs fees, or any other shipping-related issues, we will notify you and can either reship the order (additional shipping fees may apply) or process a refund, excluding the original shipping costs.
Contact Us
If you have any questions about our shipping policy, please contact us at [your@email.com] or [phone number].